The scourge of Social media Trolls needs a solution

The scourge of Social media Trolls needs a solution

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SportsCafe

While the idea of knitting people close from around the world by obliterating boundaries sounded noble once, one couldn’t foresee the collateral damage it was bringing as a byproduct. Social media has brought people closer to their idols for sure but has also given birth to the dreaded ‘trolls’.

While Wikipedia has a detailed explanation of a social media troll that states it to be “someone who posts inflammatory, extraneous, or off-topic messages in an online community, such as a forum, chat room, or blog, with the primary intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic discussion,” the Urban Dictionary has a more relatable one - “Being a prick on the internet because you can.”

Easily, the biggest victims of social media trolls that we find on a daily basis are either film stars, politicians, or sportspersons. For years now, sportspersons have enjoyed the same luxuries as film stars in terms of wealth and fame. Hence, when the new plague called social media trolls arrived, they couldn’t expect a separate treatment for themselves.

Being the creamy layer of the societal strata, sportspersons have always faced criticism in both wins and defeats. And as Sherlock had famously stated, “Opinions are like ani, Watson. Everyone has one." However, unlike old times, when opinions were limited to the stands, pubs or groups, social media has given everyone the freedom to express on platforms that are omnipresent. One cannot deny that fact that sportspersons and athletes would always have more impact from the social media trolls than people from most other professions. Playing games while on tour or throughout a season needs one to focus, motivate, and re-motivate oneself week in and week out, which makes it difficult to deal with repetitive trolling after every bad performance.

Losing to archrivals has always triggered emotional outbursts from the masses. India’s loss to Pakistan in an ICC event have previously led to masses burning effigies in front of cricketers’ homes too, but the brunt of social media was fully evident after India’s defeat to them in the Champions Trophy final. The nation that was celebrating India’s unbeaten run in the tournament till then had swiftly escalated into blaming the players of match-fixing. Ramdas Athawale, the Union Minister of State for Social Justice and Empowerment had alleged Virat Kohli and Yuvraj Singh and the team of fixing the final. While his opinion had denigrators, there were many who believed his claims as well and that’s where the problem significantly lies.

Losing a derby match in European and American sports has worse consequences because there are people betting on teams and players. American tennis ace Madison Keys had faced abuse on social media after she lost in the quarter-final of the Australian Open with unknown people commenting on her feed with stuff like, “Try to find another job.” 

Canadian tennis player Peter Polansky, who is ranked 122 in the ATP had read out some tweets that he gets regularly in an interview with Associated Press, which read - 'How can you lose to someone ranked lower than you?”, “You should die.”, and “Quit tennis.”

Social media is a very anti-social place. Sportspersons getting trolled isn’t something new, but over the years the social media has become a mucky place, where unscrupulous people lacking any sort of morals have been found launching scathing attacks on family members of athletes. A perfect example would be the social abuse faced by Bournemouth player Harry Arter. In January 2017, after the Cherries lost a three-goal lead to Arsenal to draw 3-3, non-league footballer Alfie Barker tweeted, “Big hype just for a disappointment like the nine months leading up to your child's birth."

He was referring to Arter’s stillborn daughter. The 18-year-old was immediately sacked by his club Hitchin Town and although Arter later stated that he had ignored it, not everyone would take the same path. When searched on the internet about ways to handle social media trolls, the solutions thrown back at us are – to ignore them, to reply it with kindness notwithstanding their intense hatred, try not to indulge in a fight, and definitely not try to go into a rational debate with the trollers. The common advice of ignoring them doesn’t always work because as has been evident in most cases, letting it be has led many people into believing the same notion over time resulting into defamation, or worse, mass public shaming.

You must have heard the famous meme phrase circulating on the internet, “that escalated quickly”. And one would be amazed to see how that is so relevant in online media. The latest example of that would be of MS Dhoni taking the ball from the umpire after India’s defeat in the recently concluded ODI series. In seconds, Dhoni’s potential retirement was trending on Twitter and it took one statement from Ravi Shastri to flush that whole idea down the gutter. While some had expressed their sadness to it, there were others who were immediately convinced Dhoni had taken the right decision after a disappointing series.

Shutting down the internet could be the only solution, albeit unrealistic and unfeasible, to counter it. Hence, WTA and ATP are taking the services of London-based Theseus, a company that works with athletes and entertainment figures, in dealing with such troubling messages where they will be told whether it can be simply ignored or is that serious enough to warrant alerting law enforcement. The names of the athletes have been kept a secret and neither will it be disclosed how often they felt the need to contact the police or other authorities.

While this is a small yet progressive step towards fighting online abuse and trolls, many international sports are yet to take its services. For a cricket crazy country like India that has already seen trollers taking shots on players no apparent reason, this could come as a huge help. Indian cricketers like Mohammad Shami, Virat Kohli, Irfan Pathan have even seen their wives and girlfriends facing online abuse at over the last few years. Playing fire with fire isn’t a solution because trollers would take that person down to their level before beating them with experience. Bollywood actor Abhishek Bachchan often indulges in it and eventually ends up ignoring them after certain man tweets.

An organization like Theseus could work effectively in every sport because every nation has different cyber laws and more so, cultures. While countries like Australia, UK or USA have provisions up to imprisonment for cases of online abuse, others like India, Colombia, or Sweden are still working on it. However, it would be a long process because the law would always be a step behind cyber offences. Issues like sharing sexually disturbing pictures of others without consent, or revenge pornography on social platforms have now been dealt fast by federal laws and are treated as a criminal offence by almost all countries. But, achieving a similar uniformity for not only sexual violence but mental harassments or death threats too, among all nations look a distant dream at the moment and organizations should hire specialists to tackle it from the inside.

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